My bot crashed, what to do now?
This is what you should or shouldn't do when your bot has crashed
Stan
Last Update 6 лет назад
Sometimes a bot crashes. It can happen because of several reasons, there are a lot of moving parts in a bot. Most of the time the reason for crashes is there not being enough funds in the account to open or close a position.
Bot crashed: insufficient funds
If you have linked a Telegram bot to your StalexBot, you will see this message in your Telegram:
In case of an error, the StalexBot team is alerted and will try to contact you as soon as possible if they can not solve it without your help. Most of the time when there is a margin insufficient error, you likely don't have enough of the base currency available on your exchange account. You should log in to your exchange account and make sure there is enough allocation for the bot to use. Once you have confirmed this, you can start your bot again.
Bot crashed: are the API keys valid?
Sometimes you accidently enter the wrong API key, not allowing your bot to connect with your exchange account. Then make sure to copy the keys exactly again and paste them in on the page 'Settings > API keys'.
Other reasons
As mentioned above, bots can crash because of numerous different reasons. StalexBot has a system set up that will in 99% of the cases make sure the team is alerted when an error occurs. They will be quick to contact you and resolve the issue as soon as possible.